September 15, 2020

Dr. Carole Sox, Director of the Hospitality, Tourism, and Event Management Program, Director of the Women’s Business Center, and Assistant Professor, provides perspective and helpful tips for businesses on ways to manage communication during COVID-19 in this month’s Columbia Business Monthly magazine.

“As we continue to find our place and space in the pandemic working environment, communication shines through as a key contributor to job success. We’re consistently reminded of the necessity for formal and informal communication channels and see this play out through coaching and counseling, nonverbal communication, organization-wide communication management, and the list goes on. Pre-pandemic, many of us had the opportunity to communicate with our colleagues in person daily, but as COVID-19 kicked in, many of us lost that opportunity and currently resort to online communication.”

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